Insurance Restoration Services for Insurers & Adjusters in the Lower Mainland
24/7 restoration support for insurers, adjusters and claims professionals managing water, fire, storm, sewage, mould and large-loss claims across Delta, Abbotsford, Vancouver and the Lower Mainland.
Restoration Support for Everyday Claims & Large Losses
From localized water losses to complex commercial and multi-unit claims, Premium Restoration provides scalable mitigation, restoration and reconstruction support throughout the Lower Mainland. Our team works with insurers, adjusters and policyholders from initial response through project completion.
How We Support Insurance Professionals
Helping You Maintain a High NPS
In today’s competitive insurance landscape, every claim interaction impacts customer satisfaction. Our transparent workflows, consistent updates, and respectful treatment of policyholders help ensure a positive restoration experience—directly contributing to higher NPS for our insurance partners.
Clear Claim Documentation
Photos, moisture readings, scope information, estimates and project documentation are organized to help insurers and adjusters understand the loss and restoration work performed.
Consistent Stakeholder Communication
Our team provides project updates and communicates with adjusters, policyholders, property managers and other stakeholders throughout the restoration process.
Scalable Restoration Response
Premium Restoration manages everyday residential claims as well as commercial, multi-unit and larger property losses, with additional resources available when required.
Certified Restoration Expertise
IICRC-certified technicians, estimators and project managers coordinate mitigation, restoration, contents work and reconstruction based on the requirements of the loss.
Supporting the Policyholder Experience
Property damage is often stressful for the policyholder, and the restoration experience becomes an important part of the overall claim. Clear communication, respectful service and regular updates help policyholders understand what is happening while restoration work is underway.
Premium Restoration keeps affected clients informed while providing insurers and adjusters with the documentation and project communication needed to follow the claim.
EcoClaim-Certified Sustainability Support
Premium Restoration is EcoClaim Certified and uses EcoClaim TRAX™ to support claims-related waste and greenhouse-gas data collection where applicable. TRAX is designed specifically for the insurance claims supply chain and can provide claim-level emissions data that supports insurer Scope 3 measurement and reporting.
We help our insurance partners align with Environmental, Social, and Governance (ESG) goals through:
Learn more about our Green Initiatives.
National Response Through EMRG Canada
Premium Restoration is a member and strategic partner of EMRG, a national network of independent restoration contractors across Canada. Through the network, members can access additional equipment, expertise and coordinated resources for large-loss and catastrophe response when required.
Premium remains independently owned and operated in the Lower Mainland, giving insurance partners local project management backed by broader national resources.
With EMRG, insurers benefit from:
Premium Restoration President & CEO Fabio Infanti also serves as Vice President of EMRG Canada.
Restoration Support for Insurance Professionals Across the Lower Mainland
Providing responsive property restoration support for insurers, adjusters and brokers throughout the Lower Mainland, with clear documentation, coordinated communication and service from emergency mitigation through reconstruction.
Need a Reliable Restoration Partner for a Claim?
Get responsive restoration support with clear documentation, coordinated communication and professional service from emergency mitigation through repair and reconstruction.